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Reptiles & Amphibians + Pet Services

  • Allopurinol is an oral medication typically used to prevent uric acid and calcium oxalate stones in dogs. It is also used off-label to treat leishmaniasis and gout in dogs and other species. Side effects are uncommon but may involve stomach upset. Caution must be taken when allopurinol is used in conjunction with certain other medications. It should not be used in pets with liver or kidney dysfunction or in red-tailed hawks.

  • Your veterinarian wants to keep your pet healthy and the fact is that people who are better informed take better care of their pets. Do not be overwhelmed by “medicalese”. Try your best to understand this foreign language and if you cannot quite decipher it, ask your veterinarian to speak more plainly.

  • Dexmedetomidine is a sedative/tranquilizer used primarily in cats and dogs as a pre-medication injection for anesthesia or for chemical restraint. It is also used orally in dogs for short-term anxiety management. The most common side effect is a low heart rate. Dexmedetomidine should not be used in patients with severe heart liver or kidney disease. It should be used cautiously in young, old, or weak animals. Consult your veterinary office immediately if you suspect a negative reaction or overdose.

  • If your pet had an emergency crisis, how would you manage it? Ask your veterinary hospital how they handle after-hour emergencies. Use this handout to help you plan ahead and be prepared in the event of a pet-health emergency.

  • Telemedicine is the act of practicing medicine from a distance and your appointment will be conducted by a licensed veterinarian. Before your appointment, gather information on your pet’s history and your current concern. Look at a calendar and write down a timeline of your pet’s problems. Be prepared to answer questions that you would normally be asked at an in-person appointment. Write notes to help you remember everything. Most telemedicine appointments involve the use of some type of video chat. Conduct your visit in a quiet area with good lighting and have your pet with you before the call starts. Not all concerns can be addressed through telemedicine. If your veterinarian is unable to arrive at a diagnosis via telemedicine, he or she can help you determine the next step for your pet to ensure that he or she receives optimal care.

  • Do you have medications stored in the bathroom cabinet, kitchen drawer, and pantry shelf? Are random bottles haphazardly tossed into the “pharmacy”? Medications are meant to help us and our pets, but they can do more harm than good if stored or administered incorrectly. You can protect your family and pets by safely handling and disposing of medications.

  • Telehealth is a broad term that refers to the use of telecommunications to provide health-related services. Telehealth services can be delivered by a variety of methods including telephone, text messaging, internet chat, and videoconferencing. Teletriage is the act of performing triage remotely, via telephone or internet and helps determine the urgency of your pet’s medical concern. Telemedicine refers to the practice of medicine at a distance. In the context of veterinary medicine, telemedicine refers to a veterinarian formulating a diagnosis and treatment plan for your pet without an in-person examination. Telemedicine is typically only permitted within the context of an existing Veterinarian-Client-Patient Relationship. Given the current COVID-19 pandemic and social/physical distancing requirements however, some federal and local governments have relaxed the requirements surrounding telemedicine.

  • Telemedicine is defined as the act of practicing medicine at a distance. Telemedicine can be offered in a number of different ways: telephone calls, text messaging, online chat, email consultations, and visits conducted through videoconferencing programs. Telemedicine is not appropriate for every concern, such as a pet hit by a car; however, a number of common veterinary complaints can be addressed via telemedicine (e.g., flea allergies, minor limping, mild diarrhea). While it is impossible to perform a complete, comprehensive exam during a telemedicine appointment, in many cases your veterinarian can gather enough information to arrive at a reasonable diagnosis and start treatment. If your veterinarian determines that your pet requires in-person care, your veterinarian can help you determine when and where your pet should be seen and may be able to give you an idea of what to expect during the in-person veterinary visit.

  • Complete and accurate medical records are like a medical diary for your pet. The ability to review your pet’s medical history before the first appointment will allow your new veterinarian to provide exceptional care that is tailored and timely. You can request that your previous veterinary clinic send your pet's records to your new veterinarian.

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